It’s February 14, Valentine’s Day. Before I leave the office to go home and celebrate with my loved ones, I find myself ruminating about other key relationships in my life. I look over at the chairs here in my office where so many clients have sat. Often they have shared deeply personal, private aspects of their lives. In an industry where the term “client relationship” have become buzz words, I find myself considering the quality of my own “client relationships.”…

Behavioral Finance was originally developed as a set of psychology-based theories to explain stock market anomalies—anomalies caused by human emotions, beliefs or intuition versus “logical” reasoning.  Now it’s being discussed as a tool to help advisors improve client relationships or, in some cases, get clients to do what we think is best for them—to save more or invest in a particular way. …